Reservations: 1-800-355-4343
Privacy Policy

As a PLAY FLORIDA GOLF customer we want you to know that we respect the privacy of our customers. Any personal information provided by you at our Web site, by phone or any other method will be given the same amount of respect that we would want for our own personal information.

Information Collected at this Web Site

We gather the following information about you:

  • Information You Provide Through Customer Registration
  • Information You Provide from Planning and/or Purchasing Travel

Membership and Travel Planning Information

When you become a customer or plan/purchase travel, you provide the following information:

  • Your Name
  • Your Address
  • Your Phone Number
  • Your Email Address
  • An Opt In/Opt Out for our Newsletter
  • Your Login Name
  • Your Password
  • Payment Information

We use this information for several reasons including:

  • To Identify You
  • To Complete Travel Reservations
  • To Contact You by Phone or Email if Necessary
  • To Notify You of Your Membership Registration
  • To Confirm by Email Your Online Transactions

As a customer you may Opt-in to receive email newsletters and updates from us about discounts, special offers, contests and other newsworthy information. However, you may decline to receive these email messages or Opt-out at any time. Please see our Opt-out policy described below.

All personal information you provide us is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.

Newsletters and Updates

Newsletters and Updates help keep you current with our latest golf travel news, member discounts, special offers and contests. We require your email address to send you these newsletters and updates. Again, you may Opt-out at any time.

Contests and Giveaways

We sponsor contests to give members the opportunity to win great golf vacations and other golf related prizes. We collect contact information and may also collect survey information. Contact information is used to notify contest winners and survey information is used to develop promotions and product improvements.

Partner Opt-in

When a partner sponsors a contest we may ask that you Opt-in to receive more information about the partner. You are under no obligation to do so; however, if you choose to Opt-in, your personal information will be shared with our partner and you may receive information via mail or email. Please note that when you Opt-in with one of our partners, the partner may have privacy and security policies materially different from ours.

Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies in several ways. First, we use "cookies" for authentication to allow you to login without having to type your login name each time. Only your password is required. Second, we use "cookies" to identify clients referred to us from other sites. Finally, we use "cookies" to temporarily store information about your vacation selections, such as the hotel and courses you selected. Certain sections of our website such as online quotes require the use of "cookies." We must temporarily store information about your selections and if you have disabled "cookies," these sections will not work. Most Web browsers automatically accept "cookies," but if you prefer, you can edit your browser options to block them in the future. For more information about enabling or disabling "cookies" for your web browser, please reference your browser's help menu.

Using and Sharing of Information

When you reserve or book travel, we provide information about you to the hotel, resort, golf course, car rental agency or other involved party to ensure the fulfillment of your golf vacation. Other than a Partner Opt-in noted above or as required by law, we do not sell or disseminate individual customer names or other private customer information to third parties and have no intention of doing so in the future. We may provide information to other parties for market research and other studies; however, the information we provide is protected by a confidentiality agreement and is to be used solely for completing the specific project. In no instance will information provided to any other party be disseminated, and all information provided to any other party is destroyed following the completion of the project.

All information collected by us is stored in a physically secure site and is not accessible from the Internet.

Opt-out Policy

At anytime, you can unsubscribe to our email Newsletter and Updates or request we remove your membership information from our database. To unsubscribe, simply click the unsubscribe link at the bottom of the newsletter. As an alternative you may send us an email with the word unsubscribe in the subject field. You may also request we remove your membership information from our database. To do so, please send an email requesting we remove your information. You may also unsubscribe or request removal of your membership information by calling our office during normal office hours. We reserve the right to limit membership to those who will accept emails. Members will be notified via email prior to any actions taken.

Correcting and Updating Your Information

At any time, you may request we update your personal information. To do so, please send an email requesting we update you information, or call our office during normal office hours.

Other Information

Our Web site contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which we may have no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from ours. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

Changes to Our Privacy Policy

Any material changes in our Privacy Policy will be described in future versions of this statement.

PLAY FLORIDA GOLF Is Secure

Servers take advantage of VeriSign's secure server software that encrypts all of your personal information, including credit card information. The process of encryption takes the information you enter and prior to transmitting scrambles the data so that it can be securely transmitted. This scrambled data cannot be read as the information as it travels over the Internet.

Once your encrypted personal information is received by our secure server, it is translated back into it's original form and stored in our database. Your credit card information and other personal information are never transmitted over the Internet again and we do not sell or disseminate any personal information.

You can verify the authenticity of our security certificate by clicking on the VeriSign logo below.

Don't Want to Use Your Credit Card Over The Internet?

If you are more comfortable with giving us your credit card over the phone, please call the number below during office hours to speak with one of our Customer Service Representatives.


OFFICE HOURS:
Year Round
Monday through Friday
9:00 am to 5:00 PM